I am sat waiting 20 mins for the cheaper train. If I travel a little later than I want to it is half the price. The catch is I can only come back at a certain time and this time seems to keep changing.It took me ages to buy my ticket at the counter. “What trains can I travel on? What time can I come back? Do i need to show all parts of the ticket to board the train? Is the ticket for today only? Do i need to know first aid? Is there a password? How about a seat? If I ran the trains I would ensure that if you bought a ticket between one place and another you could travel on any train at any time that was traveling between those places. One price for first class and one price for second between destinations. Simple. If you are going to fork out for our over priced train travel here in the UK I would at least hope you could jump on a train and get where you are going. I just saw a young girl overladen with bags looking forward to getting home to her family stopped at the ticket barrier and questioned because her ticket allowed her to travel part the way now and the rest of her journey after a very long wait. She bought her ticket online and must have missed the small print. Tired and frustrated she bought another ticket. How are we ever to free up our congested roads and choose the ‘Eco’ option of public transport if when we try to buy a ticket we are faced with ridiculous travel restrictions on trains that probably don’t have any spare seats anyway? A simplification of the price structure would surely attract people to the trains.
Talking, teaching and documenting using mobile tools. Running workshops and consulting worldwide with a focus on social technology.